Spine & Sport Physical Therapy - Palm Desert

I have been referred twice by my doctor for separate physical issues, and I couldn't be happier with the results and with the continued exercises through their application. The staff are all professional and friendly. When I have been given exercises, they show me what to do, and they monitor me to ensure I do the exercises and they are done properly. Starting with Dr. Katie, Adam, and Kevin, along with the ladies who worked with me, you have my appreciation. You were all kind and diligent to make sure I was improving while also asking how I was feeling while I was doing the assigned exercise and when I completed it. I couldn't recommend this place more as they helped me improve with my separate physical issues. 5 Stars to them all. Thank you!!

I have spent several months rehabbing at the Spine and Sport Palm Desert location. I found them to always be professional and had the perfect combination of pushing and encouragement . I absolutely would recommend them and I personally would use them again.

Spine & Sport Physical Therapy is a very clean, efficient and peaceful place to recover from back pain. Scott, my physical therapist, is knowledgeable and patient with me. He even explains how each exercise helps improve my back problem. Further, the lady at the front desk is pleasant and goes the extra mile if I have a scheduling problem. I highly recommend this place if you need pt.

I had a very unusual and concerning experience with Spine & Sport. On 11/21, I went to their Mission Hills location and went through an extensive new patient evaluation with Cassadie. I then scheduled appointments at the Palm Desert location. I met with a young and awkward physical therapist. Let’s call him “AA.” I was thoroughly unimpressed with AA. He was shy and did not possess adequate people skills to aid in my physical therapy. He would give me exercises, then wander off and stand away from me or do his own exercises. I was expecting someone to actually work with me, as has been my experience with other physical therapists. I contacted Cassadie who did my initial evaluation at the Mission Hills location. She suggested I come back to their location and work with Nathan. I contacted Scheduling and asked them to cancel all of my future appointments with AA. When they asked why, I told them about my experience with AA and informed them that I will be scheduling appointments with a different physical therapist at the Mission Hills location. Later that week I went online to request appointments with Nathan. The system would not let me request appointments, so I called Scheduling again. Scheduling informed me that since I cancelled all of my appointments with AA they “discharged” me and I will need to come in for another evaluation at Mission Hills. I explained that I had a thorough evaluation at Mission Hills just two weeks ago. They said there is nothing they could do. I contacted Cassadie at Mission Hills who did my evaluation two weeks ago and explained all of this to her. She said the only way I could schedule an appointment was to come in for another initial evaluation. I would need to come in, go through the exact same evaluation I did two weeks ago, and pay $190 for the redundant evaluation. Spine & Sport’s mission statement reads, “Spine & Sport Physical Therapy empowers people to unlock their human performance potential. Our team of expert physical therapists uses a multidisciplinary approach to help you return to action after an injury or surgery, manage pain and improve chronic conditions. Together, we make healthy happen.” It does not look like anyone who works at Spine & Sport has read this mission statement. This has been an all-around disappointing experience.

I had an eval via video at Indio location and next avail appt was in PD... as only 7 visits were approved the evaluator agreed I needed to focus on two areas: walking hands-free (without walker) and electrical muscle stimulation for foot-drop. At Palm Desert location I was directed to the bicycle - I stated I have a machine at home. I asked if he had read the approved evaluation. He said yes... then why was he not directing me to treadmill? I was then directed to a crusty exercise table (open cracks exposing foam). He said do these exercises (that I do at home) and he'd go talk with the therapist about the stimulation. I did the reps and was sitting up for about 10 min. I then wheeled over to front desk and the guy was talking with two other guys. I ask what's going on... no answer. I explained that while I only have 7 visits that I need to focus on the approved areas. No answer. I tell them to discharge me - I'll find another PT. Equipment is dirty, undisinfected from previous use, unrepaired condition, and staff is unresponsive... are they all licensed? PS . Went to Eisenhower Orthopedic at Argyros La Quinta. Awesome techs! Followed my needed therapy.